Gaspari connect service

Gaspari connect service

Gaspari Connect Service® is the new integrated service of remote assistance available for Gaspari Menotti Technologies clients. GCS® is already installed on all Gaspari new generation machines (polishing machines, resin and handling lines, diamond wires machines and  slabs cutting lines), it is a turnkey data processing system, already configured, which employs internet as communication channel.
The only condition necessary to enter this type of service is an access to internet inside the factory.


The old tele-assistance system used the phone channels, analogic or digital, which had the advantage of being extremely diffused and easy in use but which did not guarantee a high connection speed, thus limiting the overall efficiency of the system.
GCS® adopts internet as communication channel since nowadays the diffusion of connections to the net are ever increasing and common even in small factories.

GCS means:


The only condition required to use this new infrastructure is the proximity of an internet access to the control panel. The Customer does not have to configure the system.


The GCS® connection with the network can be activated only by the client himself through a specific control located on the machine; in such  way, the client has the complete control of the remote access of his own machine.

The advantages of the  GCS®

  • Modern and flexible system which will constantly and naturally develop together with internet, its technologies and services.
  • Possibility of innovative services such as streaming of camera videos on board the machine.
  • High connection speed.
  • No connection cost.
  • Possibility to completely test the system before delivery, already during the testing, connecting the line to the company network and reproducing the same operative conditions present in the client’s site.
  • Possibility for Gaspari technicians out of station, to enter GCS® system from everywhere all over the world.
  • Higher efficacy for Gaspari technicians at the client’s site, allowing them the access to voip services to reduce phone costs.
  • Possibility to enter Gaspari service 24h on 24h.

24h service

The installation of GASPARI CONNECT SERVICE® will allow you to take advantages of a  24h Service, in practice it is the possibility to have a technician available 24 hours on 24 and 7 days on 7 a week through  remote access, simply, safely and without connection costs. Detailed information of this service can be required to your Gaspari Sales Person.