Gaspari Easy Care

GASPARI EASY CARE

GASPARI EASY CARE IS OUR WAY TO EXPLAIN TO ALL OUR CUSTOMERS HOW IMPORTANT THEY  ARE TO US, IT IS OUR WELCOME MESSAGE INTO THE “GASPARI MENOTTI” WORLD AND RECALLS OUR CONCEPT OF THE “GASPARI WORLD”. GASPARI EASY CARE IS A WHOLE OF EXCLUSIVE AND EFFICIENT SERVICES PROPOSED AT REALLY FAVOURABLE CONDITIONS.

COURTESY SERVICE

The Courtesy Service is tailored to take care of yourselves, it is the entrance to Gaspari Easy Care.  All your requests are dealt with the utmost kindness, availability and efficiency by our operators, with the certitude of a timely and accurate reply ensured by the competence of Gaspari world.
Call Center   +39 0585645600.
Active  from Monday to Friday, from 8:00 to 13:00 and from 14:00 to 19:00;  on Saturday from 8:00 to 12:00
Fax +39 0585645666
e-mail: service@gasparimenotti.com
Always active. A message will confirm you that your problem has been taken over by our staff.

 
SPARE PARTS

All your requests of spare parts will be attended by Gaspari with the utmost urgency as  allowed by the supply of original parts and components Gaspari Easy Care service grants in these cases:
  • A reply to your  requests within 48 hours from receipt;
  • The delivery of standard parts/components, belonging to machines in production within 72 hours from order confirmation;
  • The delivery of non-standard parts/components within 7 days from order confirmation.
 
 
ON SITE ASSISTANCE

Gaspari Easy Care has a team of qualified and skilled technicians to ensure interventions:
  • within 24 hours in Apuan-Versilia area;
  • within 48 hours in other cities of Italy;
  • within 5 working days abroad, save from the timing to get Visas. 

ASSEMBLY

Gaspari Easy Care service starts with the installation of the machine when accuracy and precision are our passwords.
  • Technician always available to leave within 10 calendar days from the date indicated and confirmed by the Customer
  • Length of erection within the expected time

CHECK-UP SERVICE

Integral part of the  Gaspari Easy Care to ensure the perfect efficiency of your machine, is a package of periodical check-ups, carried out by Gaspari ‘s technicians.
The subscription to the Program of Periodical Check-ups allows a planned and professional control of your machine, reducing failures and expensive stops for extraordinary maintenance. Detailed information of this service can be asked to your Gaspari Sales Person.